Privacy Policy

1. Introduction

PT FINTEGIO Teknologi Indonesia ("FINTEGIO", "we", "us", or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our ERP platform and services. This policy is in accordance with Indonesian Law No. 27 of 2022 on Personal Data Protection (UU PDP).

2. Information We Collect

We collect the following types of information:

• Account Information: name, email address, phone number, company name, and business address when you register.
• Business Data: financial transactions, invoices, product data, customer and supplier information that you input into the platform.
• Usage Data: IP address, browser type, pages visited, features used, and access timestamps.
• Device Information: device type, operating system, and unique device identifiers.
• Payment Information: billing details processed securely through our payment partners.

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our ERP services.
• To process transactions and send related notifications.
• To improve our platform and develop new features.
• To provide customer support and respond to inquiries.

4. Data Security

We implement industry-standard security measures to protect your data, including SSL/TLS encryption for data in transit, AES-256 encryption for data at rest, regular security audits, and daily automated backups. Our servers are hosted in secure data centers with 24/7 monitoring.

5. Your Rights

Under Indonesian data protection law (UU PDP), you have the following rights:

• Right to access and obtain a copy of your personal data.
• Right to correct inaccurate or incomplete personal data.
• Right to delete your personal data under certain conditions.
• Right to withdraw consent for data processing.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. Financial transaction data is retained for a minimum of 10 years as required by Indonesian tax regulations. After account deletion, we will securely erase your personal data within 90 days, except where retention is required by law.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and sending an email notification. Your continued use of our services after such changes constitutes acceptance of the updated policy.